Privacy Policy

Data protection declaration of the Neutec GmbH

The subject mater of the data protection is the personal data. This comprises, among others, your name, your street address, your e-mail-address and account data but also using data such as information about the time of your visit at our websites, the web browser used at that time and other data generated during visit at our homepage.

1. Name and contact data of a person responsible for processing

This declaration of data protection refers to data processing through:

Neutec GmbH,

Gontardstraße 11

10178 Berlin, Germany,

e-mail: neutec@neutec.com.de

telephone: +49 (30) 40817 2703

2. Survey and saving of personal data as well as mode and purpose of use thereof

a) When visiting the website

When you retrieve our website www.neutec.com.de the browser installed on your terminal will automatically send data to the server of our website. Those will be temporarily saved in a so called logfile. At that moment the following data will be retrieved without your action and saved until automated deletion:

  • IP address of retrieving computer,
  • date and time of the access,
  • name and URL of the retrieved file,
  • the website, from which the access occurred (referrer URL),
  • used browser, operating system, name of your access provider.

The data specified above will be processed by us for following purposes:

  • guarantee of a smooth connection building to the website,
  • guarantee of a comfortable use of our website,
  • analyse of the system safety and stability, and
  • for other administrative purposes.

The legal basis for the data processing is Art. 6 para. 1 sentence 1 letter f of the DSGVO (German procedure regulation with regard to the data protection law). Our justified interest is implied from the above specified aims of data retrieval. In no case the retrieved data will be used for a purpose to draw conclusions about your person.

Apart from that, when our website is visited, we apply cookies and analyze services. Any explanations about that you can find in the Items 4 and 5 of this data protection declaration.

b) When subscribing for our newsletter

If you expressively permitted that according to Art. 6 para. 1 sentence 1 letter a of the DSGVO, we use your e-mail address for sending you our periodical newsletters. To receive an newsletter it is enough to give your e-mail address.

The unsubscribing is possible at any time, e.g. using a link at the end of each newsletter. Or you can send your demand for unsubscribe at any time by an e-mail message to neutec@neutec.com.de.

c) When using our contact form

In case of any questions you have the possibility to contact us using a contact form prepared at the website. It is needed to state your valid e-mail address and your name to let us know who asked the question and to be able to reply to it. Other information can be given voluntarily.

The data processing for purpose of making contact with us occurs according to Art. 6 para. 1 sentence 1 letter a of the DSGVO on basis of your voluntary permission.

Any personal data retrieved for using the contact form will be automatically removed as soon as your inquiry is completed.

d) When buying our products

If you make purchases at our on-line shop and subscribe as a customer, we need your personal data. This is needed for execution of the purchase agreement, for dispatch the goods and for answering individual questions about our products. We only retrieve, save and use your personal data that we need for execution of the agreement, on basis of a legal permission or because of your expressive permission for further use of your data.

We save and use your personal data given us by you in course of the ordering procedure, on basis of Art. 6 para. 1 letter b of the DSGVO to process your orders.

If you subscribe at our on-line shop, we will save the necessary data on basis of Art. 6 para. 1 letter b of the DSGVO, until you end the using relation. You may change your profile within the account at any time or even delete it (ending the using relation). The data will be removed from our system provided that no storage time periods are applicable or if the data is not still need in an individual case (e.g. in case of open claims to execute the claims).

Any personal data is stored by us with respect to tax and trade laws stating storage period and removed when data is not needed anymore for scheduled purposes of use.

In case of a payment when purchasing for an invoice we do not receive from you via the on-line shop any direct payment data. If you have chosen the PayPal payment mode, the data will be processed via the payment platform PayPal. In this case the Transaction-ID, the shopping cart amount, the order number and the currency are forwarded to PayPal.

3. Forwarding of data

A forwarding of your personal data to third persons for other purposes than those specified here does not occur.

We will forward your personal data to third persons only in case when:

  • you have granted an explicit permission thereto according to Art. 6 para. 1 sentence. 1 letter a of the DSGVO,
  • according to Art. 6 para. 1 sentence 1 letter f of the DSGVO, the forwarding is necessary to exercise, implementation or defending of legal claims and there is no reason to assume that you have any prevailing worthy of protection interests to not forward your data,
  • in case when there is a legal obligation to forward the data on basis of Art. 6 para. 1 sentenc 1 letter c of the DSGVO, as well as
  • this is legally permissible and necessary according to Art. 6 para. 1 sentence 1 letter b of the DSGVO for implementation of contractual relationship with you.

4. Cookies

We use cookies at our webpage. They are small files created automatically by your browser and saved on your terminal (laptop, tablet, smartphone or similar) when you visit our website. Cookies cause no damages at your terminal, they do not contain any viruses, trojans or other malware.

A cookie file contains data always related with the specially used terminal. But this does not mean that we get any direct knowledge about your identity.

The use of cookies on the one hand serves for a more pleasant use of our offer by you. So we use so called session cookies to find out that you already have visited individual pages of our website. They are automatically removed as soon as you leave our webpage.

We also use temporary cookies also for optimizing the user friendly operation, they are saved on your terminal for a predefined time period. When you visit our webpage again to use our services, it will be automatically found out that you have already visited us and what entries and settings you have made and you will not need to enter that data again.

On the other hand, we use cookies to obtain statistic data about use of our website and to analyze them to optimize our offer for you (see Item 5). Those cookies enable us to find out - in case of your repeated visit - that you already visited us in the past. Those cookies are automatically deleted after a predefined time period.

The data processed using cookies is necessary for us to safeguard our and third persons‘ justified interests according to Art. 6 para. 1 sentence 1 letter f of the DSGVO.

Most of browsers accept cookies automatically. Sie können Ihren Browser jedoch so konfigurieren, dass keine Cookies auf Ihrem Computer gespeichert werden oder stets ein Hinweis erscheint, bevor ein neuer Cookie angelegt wird. However, a complete deactivation of cookies may cause that you will not be able to use all functions of our website.

5. Analyse-Tools (Tracking-Tools)

The tracking measures specified below an applied by us are taken on basis of Art. 6 para. 1 sentence 1 letter f of the DSGVO. By means of applied tracking measures we want to safeguard the demand adopted configuration and current optimization of our website. On the other hand, we use tracking measures to obtain statistic data about use of our website and to analyze them in order to optimize our offer for you. Those interests should be seen as justified in sense of the regulation mentioned above.

Individual purposes of data processing and data categories are specified in relevant tracking-tools.

For purposes of a demand-oriented configuration and current optimization of our web pages we use Google Analytics, a web analyze service of Google Inc. https://www.google.de/intl/de/about/ (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter „Google“). In connection therewith, pseudonymized user profiles are generated and cookies (see Item 4) are used. The data created by a cookie about use of this website by you such as

  • browser type/version,
  • applied operation system,
  • referrer URL (the formerly visited page),
  • host name of the retrieving computer (IP address),
  • time of the server enquiry,

will be transmitted to a server of Google in the USA and saved there. The information will be used to analyze the use of our website, to create reports about the website activities and to operate further services related to use of the website and of the Internet for purposes of market research and configuration of web pages according to the demand. That data is transmitted - when needed - to third persons if it is legally demanded or if third persons process that data on order. In no case your IP address will be combined with other data of Google. IP addresses will be anonymized so that no match will be possible (IP masking).

You may prevent the installation of cookies by means of appropriate setting of the browser software but we indicate that in such a case not all functions of this website may be usable in the full extent.

Apart from that you can prevent the retrieval of data generated by a cookie and related to use of the website by you (including your IP address) as well as the processing of those data by Google, by means of downloading and installation of a browser add-on from https://tools.google.com/dlpage/gaoptout?hl=de

Any further information about data protection in relation with Google Analytics can be found in the Google Analytics Help: https://support.google.com/analytics/answer/6004245?hl=de

6. Social Media Plugins

On basis of Art. 6 para. 1 sentence 1 letter f of the DSGVO, we use Social Media Plugins of social networks: Facebook, Twitter and Instagram, to make our enterprise better known. The consequential commercial purpose shall be seen as a justified interest in sense of the DSGVO. The responsibility for operation in accordance with data protection laws must be guaranteed by an individual service provider. An embedding of those plugins by us occurs by means of a so called double click method, to protect visitors of our website in the best possible way.

a) Facebook

On our website Social-Media Plugins of Facebook are applied to personalize their use. For that purpose we use the “LIKE“ or “SHARE“ button. It is a question of the Facebook’s offer.

When you view a page of our web presence containing such a plugin, your browser creates a direct connection with the Facebook servers. The content of the plugin is directly transmitted by Facebook to your browser and embedded by them into the website.

When embedding the plugins, Facebook receives a message that your browser has viewed a relevant page of our web presence, even when you do not have any Facebook account or are not signed in. That data (including your IP address) is sent by your browser directly to a Facebook server in the USA and saved there.

If you are signed in at Facebook, Facebook may match your visit at our website directly with your Facebook account. If you interact with the plugins, e.g. you press the “LIKE“ or “SHARE“ button, the relevant data is also transmitted directly to a Facebook server and saved there. Moreover, the data is published at Facebook and presented to your Facebook friends.

Facebook can use that data for the purposes of advertisement, market research and customized configuration of the Facebook pages. For that purpose Facebook creates using, interest and reference profiles, e.g. to analyze your use of our website with regard to advertisements presented to you at the Facebook website, to inform other Facebook users about your activities at our website and to provide other services related to use of Facebook.

If you do not want Facebook to match the visit of our web pages, you must sign out at your Facebook user account before you visit our website.

The purpose and extent of data retrieval as well as further processing and use of data by Facebook as well as your relevant right and setting possibilities to protect your privacy zone are presented in the Facebook’s data protection advices https://www.facebook.com/about/privacy/ .

b) Twitter

On our web pages, plugins of a short message network of Twitter Inc. (Twitter) are integrated. The Twitter plugins (tweet button) can be seen as a Twitter logo at our web page. When you view a page of our web presence containing such a plugin, a direct connection between your browser and the Twitter server will be created. In this way Twitter recives the message that you, using your IP address, have visited our web page. If you click the “tweet button“ of Twitter while you are signed in at your Twitter account, you can link the content of our web pages at your Twitter profile. In that manner Twitter can match your visit of our web pages with your user account. We indicate that we as the provider of web pages do not receive any knowledge about the content of transferred data and using them by Twitter.

If you do not want Twitter to match the visit of our web pages, you must sign out at your Twitter user account.

Any further information about this you can find in the Twitter’s data protection declaration: https://twitter.com/privacy.

c) Instagram

Our website uses so called Social Plugins of Instagram, operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram“). The plugins are marked with the Instagram logo e.g. in form of the “Instagram camera“.

When you view a page of our web presence containing such a plugin, your browser creates a direct connection to the servers of Instagram. The content of the plugin is directly transmitted by Instagram to your browser and embedded into the web page. By means of this embedding, Instagram receives the message that your browser has visited a relevant page of our web presence, even if you have no Instagram profile or are not signed in at Instagram at the moment.

This data (including your IP address) is transmitted by your browser directly to the server of Instagram in the USA and saved there. If your are signed in at Instagram, Instagram can match the visit of our website directly with your Instagram account. When you interact with the plugins, e.g. you press the “Instagram“ button, the data is also directly transmitted to the server of Instagram and saved there.

Furthermore, the data is published at your Instagram account and presented to your contacts.

If you do not want Instagram to match data gathered via our web presence directly with your Instagram account, you must sign off at Instagram before you visit our website.

Any further information about this you can find in the Instagram’s data protection declaration:

https://help.instagram.com/519522125107875?helpref=page_content

7. Rights of concerned persons

You have the right:

  • according to Art. 15 of the DSGVO, to demand information about your personal data processed by us. In particular, you can demand information about the aim of processing, about the category of personal data, about the categories of recipients the data is or was revealed to, about the planned saving time, about existence of the right to complaint, about origin of the data if it was not retrieved by us as well as about existence of an automated resolution and profiling and any possible meaningful information about details thereof;
  • according to Art. 16 of the DSGVO, to demand an immediate rectification and completion of your personal data saved at us;
  • according to Art. 17 of the DSGVO, to demand the removal of personal data if it is not necessary to process and execution of a right to a free expression of opinions and information to fulfill any legal obligation, for reasons of the public interests or for exercise, execution or defending any legal claims;
  • according to Art. 18 of the DSGVO, to demand the limitation of processing your personal data if the correctness of the data is contested by you, if the processing is illegal but you deny the removal of the data and we do not need the data anymore but you need the data for exercise, execution or defending any legal claims or you have placed an objection according to Art. 21 of the DSGVO against the processing;
  • according to Art. 20 of the DSGVO, to preserve your personal data provided to us by you in a structured, established and machine-readable format or to transfer the data to another responsible person;
  • according to Art. 7 Abs. 3 of the DSGVO, to recall the permission granted by you at any time. Consequently, we cannot continue any data processing based on that permission in the future, and
  • according to Art. 77 of the DSGVO, to place a complaint at a supervising authority. In general, you can call on the supervising authority competent for your normal place of residence or the headquarter of your enterprise.

8. Right to objection

If your personal data is processed on basis of justified interests according to Art. 6 para. 1 sentence 1 letter f of the DSGVO, you have the right, in accordance with Art. 21 of the DSGVO, to place an objection against processing of your personal data if there are reasons arising from your special situation or if the objection is aimed at direct advertising. In the last case you have a general right to objection and it will be implemented by us without stating any special situation.

If you want to use your right to recall or to object, it is enough to send an e mail to neutec@neutec.com.de

9. Safety of data

Within the visit at our website we use the commonly popular SSL (Secure Socket Layer) procedure in connection with the highest possible encoding grade supported by your browser. Usually the 256 bit encoding is applied. If your browser does not support any 256 bit encoding, we apply the 128 bit v3 technology instead. The icon of a key or a padlock in the bottom status bar of your browser indicates whether an individual page of our Internet presence is transmitted after encoding.

Beside of that we take appropriate technical and organizational safety measures in order to protect your data from accidental or deliberated manipulations, partial or complete loss, destruction and from unauthorized access of any third persons. Our safety measures are steadily improved in accordance with the technical progress.

10. Currentness and change of this declaration of data protection

Due to development of our website or because of changed legal or governmental guidelines it may be necessary to change this data security declaration. At any time you may retrieve and print the latest declaration of data protection at the website under https://www.neutec.com.de/de/datenschutzbestimmungen .

Stand: 25.05.2018